The Social Grocery Store and the Social Shop have emerged in an area where there are situations of substantial social vulnerability, complementing the efforts that have been made by the Vila Real de Santo António Social Network to support these families. Using a structured, multidimensional intervention, this programme guarantees an integrated, localised response to the various needs associated with situations of social vulnerability, ensuring access to essential goods and basic services from a perspective of personal empowerment. It seeks to homogenise access to basic services for people in unprotected social situations, ensuring their rights and human dignity and promoting their quality of life. The high impact felt, the partnerships established, as well as the mobilisation and visibility achieved, consolidated - over the course of the project - the effectiveness of the responses and the viability of their continuity, in a process of continuous improvement.